MALAYSIAN shopkeepers, department stores and others in the retail industry will be faced with a RM1 billion loss -- to theft by customers, employees and even suppliers.
Half of it, or RM500 million, will be lost to shoplifters while employees will steal goods worth nearly RM200 million.
A survey on shoplifting estimated that suppliers will also shortchange their clients by nearly RM80 million in the amount of goods invoiced but not delivered.